Real people. Real cars. Real stories.

Buying a used car in Toronto and the GTA is stressful. Here is how we helped these Car4Pro customers find the right one, and what they said afterwards.

9 customer storiesShared with permission, and more coming
OMVIC-registeredLicensed and regulated in Ontario
Straight answersCondition and options explained before you decide
Reviews as writtenQuoted word for word from our Google reviews
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2022 Tesla Model Y
Farhan A. with their 2022 Tesla Model Y at Car4Pro, Richmond Hill

Farhan A.

Electric & hybridExperienced buyer

A very Tesla-savvy buyer who wanted the most reliable place in Toronto to get one.

2014 Audi Q5
Reza A. with their 2014 Audi Q5 at Car4Pro, Richmond Hill

Reza A.

Newcomer to CanadaCredit challenges

Arrived from Iran only a couple of months earlier on a work permit, with no credit history. Other dealerships turned them down.

2020 Toyota Prius
Suzanne V. with their 2020 Toyota Prius at Car4Pro, Richmond Hill

Suzanne V.

Electric & hybridBought online

She wanted a hybrid rather than a full EV, because charging stations are limited in her city. She had been searching for a few months.

2011 Daihatsu Hijet Cargo
Jessica H. with their 2011 Daihatsu Hijet Cargo at Car4Pro, Richmond Hill

Jessica H.

Unique findCash buyer

A creative designer wanted a Japanese kei minivan, which are rare in Canada. She also worried about maintenance and servicing.

2021 Mercedes-Benz GLE 53 AMG
Cosmas U. & brothers with their 2021 Mercedes-Benz GLE 53 AMG at Car4Pro, Richmond Hill

Cosmas U. & brothers

Export buyerBrokerage

Exporters to Nigeria who wanted the right car at a great price, and wanted the tax and payment details handled properly.

2011 Mercedes-Benz C250
David A. with their 2011 Mercedes-Benz C250 at Car4Pro, Richmond Hill

David A.

First-time buyer

A first-time buyer who came with his mother. They worried about the condition of an older car.

2018 Mercedes-Benz GLC 300
2018 Mercedes-Benz GLC 300 bought by Mikayla D. from Car4Pro, Richmond Hill

Mikayla D.

Experienced buyer

She works in an auto parts store and knows cars well. She wanted a great deal on a blue GLC.

2021 Mazda CX-5
Saman K. & family with their 2021 Mazda CX-5 at Car4Pro, Richmond Hill

Saman K. & family

Family vehicleCash buyer

They wanted the right family SUV and took time to compare the market.

2017 Chrysler Pacifica
Frank F. with their 2017 Chrysler Pacifica at Car4Pro, Richmond Hill

Frank F.

Business useFamily vehicle

They needed one minivan that works as a business vehicle and as a family traveller.

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Customer photos and reviews are shared with permission.

Farhan A.

2022 Tesla Model Y
The worry

A very Tesla-savvy buyer who wanted the most reliable place in Toronto to get one.

What we did

He and his wife came to the dealership and weighed our Tesla against everything else on the Toronto market before deciding.

The result

They left with a great deal and a great car, and later referred their family to us.

★★★★★

“My wife and I bought a Tesla from Emad. Very pleased with Emad, very nice guy. The process of purchasing was smooth and Gerardo was able to secure a good rate for us and get everything done without hassle. I highly recommend both of them. Special thanks to the manager Mr. Guo for taking care of the detailing of the vehicle. Would definitely come back to purchase here.”

GGoogle review

Reza A.

2014 Audi Q5
The worry

Arrived from Iran only a couple of months earlier on a work permit, with no credit history. Other dealerships turned them down.

What we did

We applied with several lenders and none approved them, so we offered fair in-house financing for the Q5. We were upfront about the car’s condition and added an extended warranty, which they later used for a repair.

The result

They got the vehicle they needed for work, and a first car-buying experience in Canada they were happy with.

★★★★★

“I really appreciated how approachable and patient Emad was. With a challenging credit that I had, they handle it professionally and I got my car for work. I was a newcomer and it was my first car buying experience in Canada.”

In their words

Suzanne V.

2020 Toyota Prius
The worry

She wanted a hybrid rather than a full EV, because charging stations are limited in her city. She had been searching for a few months.

What we did

She couldn’t visit at first, so we worked by email, more than 30 messages, before our first phone call. We then showed her the car’s ins and outs on a video call.

The result

She trusted us enough to buy completely online. She and her son came from North Bay, paid by bank draft, picked up the Prius and drove home.

★★★★★

“I purchased a new to me Prius from Emad at cccmotord yesterday. I had been looking to get a Prius for a few months and worked with several sales persons but not one was as patient and helpful as Emad. I would totally recommend Emad to my children when the time comes for their purchases.”

GGoogle review

Jessica H.

2011 Daihatsu Hijet Cargo
The worry

A creative designer wanted a Japanese kei minivan, which are rare in Canada. She also worried about maintenance and servicing.

What we did

We found her a 2011 Daihatsu Hijet Cargo and offered a reliable, affordable third-party extended warranty. She drove in from Hamilton, took a test drive and bought it with cash.

The result

She designed the inside herself, and it works so well that it’s even great for camping.

Cosmas U. & brothers

2021 Mercedes-Benz GLE 53 AMG
The worry

Exporters to Nigeria who wanted the right car at a great price, and wanted the tax and payment details handled properly.

What we did

We searched the market for the GLE 53 AMG they wanted, at great value, and took care of the tax and payment details for them.

The result

They got the car they were after, and we shipped it safely to Nigeria.

David A.

2011 Mercedes-Benz C250
The worry

A first-time buyer who came with his mother. They worried about the condition of an older car.

What we did

We suggested an independent pre-purchase inspection with a mechanic they knew. They arranged it, and after the inspection they asked for a couple of items to be addressed.

The result

He bought his first reliable Mercedes-Benz with financing, even though it was an older car.

Mikayla D.

2018 Mercedes-Benz GLC 300
The worry

She works in an auto parts store and knows cars well. She wanted a great deal on a blue GLC.

What we did

We found the blue GLC she wanted, from a mechanic who was moving to the States. Her driver’s licence couldn’t be verified at first, so we talked it through with her and our manager until we agreed how to complete the delivery.

The result

She drove home in the GLC she wanted at a great price, and sent us a thank-you card for our service, the first we had received.

★★★★

“I recently bought a vehicle from here and I am very happy with my purchase. I got a great price on my car and absolutely love it! A HUGE THANK YOU to EMAD, who had excellent communication from start to finish and went above and beyond to help me. He was so nice and very professional. I highly recommend using him if you are looking at purchasing a vehicle from this place!”

GGoogle review, excerpt

Saman K. & family

2021 Mazda CX-5
The worry

They wanted the right family SUV and took time to compare the market.

What we did

After looking at different cars, they chose the CX-5. We added extra floor mats as a complimentary gift.

The result

They paid cash and drove home happy in the CX-5.

★★★★★

“I had a great experience to get the car from this dealership. The whole process was smooth, transparent and stress free. A special thank to Mr. Emad jafarpour for being honest, patient and incredibly helpful during the process. I recommend this dealership to anyone looking for a good experience to purchase a car.”

GGoogle review

Frank F.

2017 Chrysler Pacifica
The worry

They needed one minivan that works as a business vehicle and as a family traveller.

What we did

They had owned a Pacifica before and wanted its Stow ‘n Go seats, which fold the second and third rows completely flat. We found them a 2017 Pacifica with that feature.

The result

They trusted us enough to buy it without a test drive, even with a flat tire on the day.